Cookie Policy
This Cookie Policy explains how T-ERP Technologies (Pty) Ltd uses cookies and similar technologies on our website at www.t-erp.co.za. We keep our cookie use minimal and transparent.
The Short Version
We use a small number of cookies on our website - primarily for analytics (Google Analytics 4) to understand how visitors use our site. We do not use advertising cookies, we do not sell your browsing data, and we do not track you across other websites. The T-ERP mobile applications do not use cookies at all.
2. How We Use Cookies
T-ERP Technologies uses cookies on www.t-erp.co.za for the following purposes:
Website Analytics
OptionalWe use Google Analytics 4 to understand how visitors interact with our website - which pages are most visited, how long visitors stay, where they come from, and what content is most useful. This helps us improve our website and content. Analytics data is anonymised and aggregated.
Essential Website Functionality
Strictly necessarySome cookies are strictly necessary for the website to function correctly - for example, maintaining your session state when navigating between pages, or remembering form data you have entered. These cannot be disabled without breaking the website.
Performance and Optimisation
OptionalWe may use cookies to measure website performance, identify errors, and optimise page load times. This data is used solely to improve the technical performance of our website.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we use. We have no direct control over these cookies, but we only use third-party services that we trust and that comply with applicable data protection laws.
Google Analytics 4
Website analytics and performance measurement
We use GA4 with IP anonymisation and cookieless mode. Data is processed by Google in accordance with their privacy policy.
What We Do NOT Use
T-ERP Technologies does not use:
- Advertising or retargeting cookies
- Social media tracking pixels
- Cross-site tracking technologies
- Cookies that profile you for marketing purposes
- Any technology that sells your browsing data to third parties
5. Mobile App Local Storage
The T-ERP mobile applications (Driver App and Manager App) do not use cookies. However, the apps do use local device storage for the following purposes:
SQLite Database (Local)
Offline data caching - trip data, duty records, and operational information are stored locally on your device so the app works without an internet connection. This data is automatically synced to the server when connectivity is restored.
Retention: Cleared when the app is uninstalled or when the sync cycle completes
Secure Storage (Keychain / Keystore)
Authentication tokens and session credentials are stored in your device's secure hardware storage (Apple Keychain on iOS, Android Keystore on Android). This keeps your login secure.
Retention: Cleared when you log out or uninstall the app
App Preferences
User preferences such as notification settings, display preferences, and app configuration are stored locally.
Retention: Cleared when the app is uninstalled
Biometric Data (Device Secure Enclave)
If you enable biometric login, your fingerprint or face data is stored exclusively in your device's secure hardware (Apple Secure Enclave or Android Trusted Execution Environment). This data never leaves your device.
Retention: Cleared when you disable biometric login or uninstall the app
All local storage in the T-ERP mobile apps is encrypted on-device. You can clear all local app data by uninstalling the application.
7. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.
T-ERP Technologies does not currently respond to DNT signals in a standardised way. However, we do not use advertising or cross-site tracking technologies regardless of your DNT setting. Our analytics use is limited to understanding how our own website is used, with IP anonymisation enabled.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
T-ERP Technologies (Pty) Ltd
For privacy-related complaints, you also have the right to contact the Information Regulator of South Africa at inforeg@justice.gov.za.
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